Privacy Policy

Last updated:

Introduction

Welcome to our platform. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our website.

Collection of your information

We may collect information about you in various ways. The information we may collect on the Site includes:

  • Personal data: Personally identifiable information, such as your name, shipping address, email address and phone number, that you voluntarily provide to us when you register on the Site or when you choose to participate in various activities related to the Site, such as online purchases.
  • Financial and order data: Information related to your orders, such as products purchased, shipping and billing addresses, and payment methods. We do not store your complete credit card information; it is processed by our secure payment processors.
  • Communication data: Information you provide to us when you contact us for customer support or other communications.
  • Browsing data: Information that your browser automatically sends when you visit our site, such as your IP address, browser type, and the pages you visit.

Use of your information

Having accurate information about you allows us to provide you with a smooth, efficient, and personalized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.
  • Process your orders and payments.
  • Email you order confirmations and other transactional information.
  • Improve the efficiency and operation of the Site.

Sharing of your information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • With cooperatives: To enable processing of your orders, we share your order and delivery information with the cooperatives from which you purchase products.
  • By third-party service providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, order fulfillment and data analysis.
  • By law or to protect rights: If we believe that disclosure of information about you is necessary to respond to legal process, to investigate potential violations of our policies, or to protect the rights, property and safety of others.

Security of your information

We use administrative, technical and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

Your rights

You have the right to access, correct or delete your personal data. You may review or change the information in your account at any time by logging into your account settings and updating your account.

Cookies

We may use cookies and other tracking technologies on the Site to help personalize the Site and improve your experience. You can manage your cookie preferences through your browser settings.

Changes to this privacy policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy.

Contact us

If you have questions or comments about this Privacy Policy, please contact us via our contact page.